Annual Support Plans

  Standard support (phone, email)

Priority support (phone, email, TeamViewer)  

  24/7 access to a technician on call*

  Number of included upgrades from standard to emergency service**

1

2

3

  One Annual 24-point preventative maintenance

  One BUSCH vacuum pump oil change incl. filter

  One A2MC Repair

  One Smart/Sub Console repair

  15% on all Knife repairs

  5 Hours of Online software training (PanelBuilder, Vcarve, Aspire)

  3 hours of Video Training on Applications or Basic Table Operator Training

  A2MC OS upgrades

  A2MC Standard App Package

  15% Discount on Controls upgrade (eletrical box, drives, inverters, cabling)

  10% Discount on Mechanical upgrade (racks, barrel assemblies)

  5% Additional Discount on existing percentage Tool Specials

  10% Discount on Replacement Components (excluding Spindles, Pumps & Blowers)

  15% Discount on Training packages exceeding $500

Savings (*Based on 5 support calls per year)

$163

$1,581

$3,129