WARDJet - WARDJet Essential WaterJet Support Plan


Essential is our annual plan that gives unlimited access to our telephone support.

Priority Phone Support

Our team of factory-trained technicians can assist you with the following types of issues over the phone:

Machine initialization issues
  • Error codes
  • Communication issues
  • Cut quality issues
  • Intensifier pump issues
  • Controller issues
  • Cutting head issues
  • Abrasive flow issues
  • Motion issues

    Note: Software or Machine operator training, software setup or re-installation of software is not included in this Support Package. Please purchase an online training session on CNCShop for assistance with your software or training:


    Essential also includes 1 free upgrade to emergency service on a service call during the year. Emergency calls are done within 24 hours of request (subject to technician availability) and are charged at a premium rate versus standard service calls.

    Compare the service plans

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